YOUR FIRST LINE OF CUSTOMER ENGAGEMENT
WHY SOCIAL MEDIA MATTERS
You invest in the best sales team to deliver results for your company, but where do those sales really begin?
Today, your social media presence is the front line of your company’s sales effort. Empty social channels raise doubts in your customers, while posting the wrong content can chase away business without you ever knowing why. For every potential new customer in your market, your social media activity is the first impression you can never take back.
Successful social media management takes strategy, expertise and experience. Our job is to make it look easy.
STRATEGY, CONTENT, DATA
Every major social media platform is unique and we are proud to have in-house expertise in them all. But we don’t rely on our experience – our decisions are driven by data.
That goes for the tone of voice we’ll use in your content, to the hashtags we’ll use to expand your reach and the posting strategy we will create on your behalf. Everything will speak to your ideal customer in a voice they understand, enjoy and associate with your brand. We’ll even give you a custom-built, real-time dashboard so you can see the results for yourself.
DRIVEN BY PROCESS
We’ll help you define your goals and how best to achieve them on the social channels which speak to your customers.
Every interaction is an opportunity to learn more about your audience, optimise our posting strategy and deepen engagement.
No more misleading jargon – our reporting is open, honest and to the point. We’ll even build you a live Datastudio dashboard.
GUIDED BY VALUES
We are open and honest in everything we do. Our client relationships are frank and to the point. We don’t hide behind jargon.
We proudly work in close partnership with all of our clients and consider ourselves to be an extension of their in-house team.
We own your problems. If something goes wrong, we’ll focus on making it right, not making excuses.
BOOK A SOCIAL MEDIA AUDIT
Not sure what to do with your social media? No problem, just book a free social media audit and we’ll let you know how The Inside Story might be able to help. Click the button below to choose a meeting time.